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Privacy Policy for Links

Last updated: 25.11.2025

This Privacy Policy explains how Links ("we", "us", "our") collects, uses, discloses, and protects your personal information when you use our platform that provides online lessons, chat functionality, file sharing, homework tools, and other educational services ("Platform"). By using our Platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

Provided directly by users during registration or use of services:

  • Full name
  • Email address
  • Phone number
  • Payment information (processed by third-party providers — not stored by Links)

1.2 Technical Information

Collected automatically when you use our Platform:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Approximate location (city/country)
  • Referring URLs
  • Pages visited and time spent
  • Log files and system events

1.3 Platform Data

Generated through the use of our services:

  • Chat messages
  • Uploaded files and documents
  • Homework assignments and submissions
  • Lesson statistics (attendance, duration, performance metrics)
  • Video lessons (recorded only when the feature becomes available)

2. Children's Privacy

Our Platform is intended for learners of all ages, including users under 18.

Users Under 13

Accounts for children under 13 must be created by a parent or legal guardian. We may require parental email verification or consent.

Users Aged 13–18

Users between 13 and 18 may create an account independently, but by registering they confirm that they have parental consent to use the Platform. We do not knowingly collect information from children without proper parental authorization in accordance with COPPA and international regulations.

3. How We Use Your Information

We use your information to:

  • Provide and operate the Platform
  • Create and manage user accounts
  • Enable chat, file sharing, homework, and lesson features
  • Facilitate communication between students and teachers
  • Improve user experience and platform performance
  • Ensure security, fraud prevention, and compliance
  • Analyze usage through Google Analytics
  • Process payments through third-party providers
  • Provide customer support
  • Process artificial intelligence technologies (including third-party AI providers) to generate homework assignments, lesson summaries, and recommendations for teachers. The processing may involve lesson content, chat messages, and uploaded materials. We do not use personal data to train public AI models.

4. Legal Bases for Processing (GDPR)

For users in the EU, we process data based on:

  • Contract performance
  • Legitimate interest
  • Compliance with legal obligations
  • Consent (e.g., for cookies, parents creating accounts for children)

5. Cookies

5.1 Necessary Cookies

Used for:

  • login sessions
  • authentication
  • platform functionality
  • security purposes

These cookies do not require consent.

5.2 Analytics Cookies

Used by Google Analytics to analyze platform usage. These require user consent in certain regions (e.g., EU). You can manage cookie preferences through your browser or future cookie banner settings.

6. Video Recordings

When recording becomes available:

  • Lessons may be recorded for educational purposes
  • Recordings are stored for 30 days
  • Accessible only to the participating teacher and student(s)
  • Users will be notified before joining a recorded session
  • Users may opt out by leaving the session

7. Data Retention

We retain user data according to the following schedule:

Data TypeRetention Period
User accountUntil user deletes account
Chat messages12 months
Uploaded files12 months
Homework & academic dataWhile the account is active
Video recordings30 days
System logs180 days
Payment informationStored by payment providers (Stripe/PayPal), not by Links
Inactive accountsDeleted after 24 months of inactivity

You may request deletion at any time.

8. Sharing of Information

Service Providers

  • Google Analytics
  • Payment processors (e.g., Stripe/PayPal, when enabled)
  • Hosting and cloud storage providers

These partners process data on our behalf and follow strict security standards.

Teacher Responsibility

Teachers are responsible for ensuring that they have the legal right to collect and share student data with the Platform, including obtaining any required parental consents.

Legal Requirements

We may disclose data when required by law, regulation, or governmental request. We never sell personal information.

9. International Data Transfers

Your data may be stored or processed in various countries. We ensure compliance with GDPR, Standard Contractual Clauses, and other applicable laws.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data
  • Correct or update data
  • Request deletion
  • Request data export (portability)
  • Withdraw consent (e.g., for cookies)
  • Restrict or object to processing
  • Lodge a complaint with your local data protection authority if you believe your rights have been violated

You can delete your account and associated data through your profile settings.

11. Security

We use industry-standard measures such as:

  • HTTPS encryption
  • Secure authentication
  • Access controls
  • Data minimization
  • Regular security reviews

No system is 100% secure, but we strive to protect your information to the highest standards.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Email: info@links.academy

Platform name: Links

13. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform after updates means acceptance of the revised policy.